We found Gordon Conwell and his team many years ago through an online insurance search company, the name of which I forgot. Not knowing anything about life insurance at the time, it was a bit strange dealing with an insurance agent who we have never met in person. We usually buy our insurances from local agents who know us and who we are used to physically visiting at their offices. Nevertheless, Gordon and his team have been wonderful and we have no complaints. Gordon answers our emails and calls very quickly and is on top of things! When I have spoken to him on the phone he is courteous, friendly and knowledgeable. He takes his time answering any questions and patiently explaining the sometimes confusing language in our legal papers. He also has done a lot of digging around for a policy and company that would fit our particular situation. He definitely takes his time an works hard for us! I highly recommend Gordon Conwell and his team!